Privacy Policy

1. Introduction

Myagkaya Grusha ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website myagkaya-grusha.com or use our cleaning services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services. By accessing our website or utilizing our services, you consent to the collection, use, and disclosure of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website
• Subscribe to our newsletter
• Request a quote
• Contact us via phone, email, or social media
• Schedule cleaning services

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Physical address
• Payment information
• Information about your property requiring cleaning services

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Pages you visit on our website
• Time and date of your visit
• Time spent on specific pages
• Referring website addresses

This information is used to analyze trends, administer the site, track user movements around the site, and gather demographic information.

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information about the cookies we use, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Send administrative information, such as service confirmations and appointment reminders
• Respond to your comments, questions, and requests
• Send you marketing communications about our services, promotions, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience on our website
• Improve our website and services

4. Disclosure of Your Information

We may share your personal information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing and data analysis.
• Business Transfers: If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Protection of Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.
• With Your Consent: We may share your information with your consent or at your direction.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, which may include:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to erase your personal information
• The right to restrict the processing of your personal information
• The right to object to the processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the contact information provided below.

7.1 Email Marketing

If you have subscribed to our newsletter or promotional emails, you can opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us using the information below.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.

9. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: